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Holiday Schedule: The showroom will be closed from Dec 22nd to Jan 2nd. Support will not be available in that period. Happy Holidays!
Holiday Schedule: The showroom will be closed from Dec 22nd to Jan 2nd. Support will not be available in that period. Happy Holidays!

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Repair Service

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Original price $34.68 USD - Original price $34.68 USD
Original price
$34.68 USD
$34.68 USD - $34.68 USD
Current price $34.68 USD

Description

  • We will conduct a diagnosis and provide you with a quote for a charge of CA$50+tx. Should you accept the quote, the cost of the diagnosis will be waived.
  • Our hourly rate for the repair is CA$60+tx
  • Shipping cost not covered
  • FREE repair service for products still on warranty purchased at our store

Experience unmatched support and maintenance with our all-inclusive Repair Service for telescopes, mounts, cameras, and accessories. Whether you’re facing mechanical issues or electronic malfunctions, our skilled technicians are equipped to restore your equipment to optimal condition, ensuring you never miss a moment under the stars.

  • Expert Repairs: Our team specializes in repairing a wide range of astronomical equipment, from sophisticated telescopes and mounts to advanced astrophotography cameras and various accessories. 

  • Warranty Advantage: If you purchased your equipment from our store and it's still under warranty, we offer the repair service free of charge, provided the repair is within our capabilities. It’s our way of saying thank you and ensuring your investment is protected.

  • Comprehensive Diagnostics: Each item undergoes a thorough diagnostic to pinpoint the exact issues. We provide a detailed report of the problem and the steps needed for repair, keeping you informed throughout the process.

  • Shipping Costs Not Covered: Please note that shipping costs are not covered under the warranty or regular repair service. We strive to keep our services affordable and transparent.

  • Fast Turnaround Time: We understand the importance of your astronomical pursuits, which is why we are committed to returning your equipment as quickly as possible. Our efficient process ensures minimal downtime so you can get back to exploring the universe.

  • Customer Service Support: Our dedicated customer service team is here to assist you with any questions you might have before, during, or after the repair process. We're committed to providing you with the support you need, when you need it.

Trust our Repair Service to maintain the performance and longevity of your astronomy equipment. With expertise, dedication, and a focus on customer satisfaction, we ensure your gear is in the best hands.

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