Shipping policy
Shipping in Canada
Shipping in Canada is free on most orders above CAD500+txs. The products, such as dobsonian telescopes, that are above 500$+tx and do not have a mention of free shipping are subject shipping fees that are calculated at checkout.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
We ask for a signature on delivery on a case by case basis, if you wish to get a signature for your order, please contact us. Additional fees may apply.
If you find an incoherent shipping price on our website, please contact us and we'll apply a correction, if necessary.
USA Shipping
Shipping in USA is free on most orders above USD350+txs.
Please note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
If you find an incoherent shipping price on our website, please contact us and we'll apply a correction, if necessary.
Duties, taxes and charges
For USA customers, you will get a bill for duties/taxes from the carrier, no matter the order value, unless the goods are made in Canada or USA. Please consult the information here or contact your local customs office to have complete and up to date information regarding all fees associated to importing goods in the United States.
We regularly ship in the USA, but have almost stopped shipments due to the new tariffs. Here's what duties you can expect to pay. These values may change, you should contact your local custom office to get the most recent and accurate values.
-Telescopes: 8%
-Telescope accessories: 8%
-Camera: 35%
-Camera accessories: Duty free
In addition to duties, you will also have to pay tariffs. When goods are made in China, tariffs are of 30% (last update September 2nd, 2025)
The buyer is responsible for paying all the additional costs associated to the import, such as duties, taxes, and customs clearance fees (see next paragraph for customs clearance fees). These charges can vary widely and are often based on the price, the type and the country of origin of an item. Those fees are not included in the shipping charges nor in the item's price. The buyer will be required to pay upon delivery any duties, fees and taxes imposed by their government as well as customs clearance fees.
There are no brokerage fees on orders shipped with UPS WorldWide Expedited. If your order is shipped with UPS Standard, in addition to duties and tariffs, you can expect brokerage fees. As of 2021, you can expect the brokerage fees from UPS Standard to be approximately:
- Orders from $0.00 to $800.00: $10
- Orders from $800.01 to $1250.00: $28.75
- Orders from $1250.01 to $2500: $40.50
- Each additional $1000.00: $1.95
Please contact UPS to get the most recent rates.
International Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
If you find an incoherent shipping price on our website, please contact us and we'll apply a correction, if necessary.
Duties, taxes and charges
The buyer is responsible for paying all the additional costs associated to the import, such as duties, taxes, and customs clearance fees. These charges can vary widely and are often based on the price, the type and the country of origin of an item. Those fees are not included in the shipping charges nor in the item's price. The buyer will be required to pay upon delivery any duties, fees and taxes imposed by their government as well as customs clearance fees.