Software Bisque

The Paramount and TheSkyX Ecosystem

Software Bisque's hardware and software are developed together, which is why the automation behaves consistently rather than as a chain of third-party drivers.

• Paramount robotic mounts: German equatorial mounts built for permanent and semi-permanent installation, with high payload capacity and pointing models that hold across a whole sky.
• TheSkyX Professional: Planetarium, camera control and automation in one application, with direct mount integration rather than a driver layer.
• TPoint modelling: Pointing and tracking correction built from a set of measured stars, which is what allows unguided or lightly guided long exposures.
• Versatile pier and base systems: Piers and adapters engineered for the mounts, so the installation is as rigid as the mount head deserves.
• Camera and instrument control: Support for a wide range of cameras, filter wheels, focusers and rotators within the same automation environment.
• Accessories and spares: Counterweights, cables, encoders and service parts supporting long-term observatory operation.

Why Choose David Astro for Software Bisque

Observatory-class equipment is a long-term commitment, and support availability matters as much as the specification.

• Installation planning: We work through pier height, meridian clearance and cable routing before the order, because these are expensive to change once concrete is poured.
• Automation integration: We help connect cameras, focusers and rotators into TheSkyX and set up TPoint modelling so the system actually runs unattended.
• Authorized dealer: Full manufacturer warranty with support handled domestically in Canada, rather than through international RMA shipping on a heavy mount.
• Canadian stock and freight: Ships from Canada with no duties or brokerage fees for Canadian buyers, and we advise on freight for the largest mounts.
• In-house diagnostics: Service and troubleshooting on Canadian soil, which is a significant consideration for equipment this heavy.

Software Bisque in Canada — Frequently Asked Questions

Do I need a permanent pier for a Paramount?

Not strictly, but the mounts are designed around repeatable installation and their advantages — a persistent pointing model and unattended operation — are largely realized on a permanent or semi-permanent base.

What is TPoint actually doing?

It builds a mathematical model of your mount's mechanical imperfections and polar misalignment from measured star positions, then corrects pointing and tracking against it. The result is accurate slewing and much reduced guiding demand.

Can I use TheSkyX with a non-Bisque mount?

Yes, it supports a wide range of mounts and instruments. The deepest integration, including full TPoint tracking correction, is with Paramount hardware.

How is service handled for such heavy equipment?

Domestically. As an authorized dealer we handle warranty and diagnostics in Canada, which avoids shipping an observatory mount across a border for support.

Planning an observatory?

Tell us your site, payload and automation goals and we will specify the system. Canadian stock and support.