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IMPORTANT: Our store is located in Canada. All orders that include products manufactured outside of Canada or USA will be subject to tariffs and duties, regardless of the order value. US customers are responsible for all applicable duties and tariffs, and those will be billed by the carrier, except for the Lacerta upgrade kit, for which we collect them at checkout.
IMPORTANT: Our store is located in Canada. All orders that include products manufactured outside of Canada or USA will be subject to tariffs and duties, regardless of the order value. US customers are responsible for all applicable duties and tariffs, and those will be billed by the carrier, except for the Lacerta upgrade kit, for which we collect them at checkout.
Daystar Clean & Check Service

Daystar Clean & Check Service

par Daystar Filters
UGC DAY-D-CC
$250.00 - $250.00
$250.00
$250.00 - $250.00
$250.00
Égalisation de prix!
  • Factory Cleaning and Complete Inspection
  • Etalon Setting Verification and Recalibration
  • Restores Filter to Original Performance
  • For All Daystar Hydrogen-alpha and Calcium Filters
  • Direct-from-Manufacturer Service
En rupture temporaire
Alerte de retour en stock
Info disponibilité
Admissible à la livraison GRATUITE aux USA pour les commandes de plus de 350$.
  • Description
  • FAQ
  • Specifications
  • In the Box
  • Downloads
  • Warranty

  • Daystar Clean & Check Service

    The Daystar Clean & Check Service is the official factory procedure for restoring your solar filter to its original operational standards. This comprehensive service by Daystar's technicians addresses issues ranging from internal dust and debris to incorrect etalon settings. It is the definitive solution for Daystar owners whose filters have fallen into disrepair, become dirty, or require professional recalibration to return them to as-new condition.

    Restore Your Filter to Factory Standards

    Over time, even the best-cared-for solar filters can suffer from environmental contaminants or subtle shifts in their delicate optical components. This service provides a complete internal and external cleaning, inspection, and re-tuning of your Daystar filter. Technicians will ensure the etalon is correctly set, restoring the high-contrast, detailed views of the chromosphere you expect.

    Common Issues Addressed: From Dust Contamination to Etalon Drift

    If your solar views have become hazy, low in contrast, or if surface details are no longer sharp, your filter may be in need of service. This process is designed to correct a number of common problems that can degrade a filter's image over years of use.

    • Internal Contamination: Addresses dust or film that may have accumulated on internal optical surfaces, which can scatter light and reduce contrast.
    • Incorrect Settings: Corrects etalon settings that may have been inadvertently changed, ensuring the filter is precisely on-band for maximum detail.
    • General Disrepair: Provides a full evaluation for any filter that has fallen into a state of disrepair, with a full quote for service provided after inspection.

    Service Process: How to Prepare and Ship Your Daystar Filter

    To ensure a smooth and efficient service, please prepare your filter according to Daystar's guidelines. The process involves sending the core filter unit to Daystar for evaluation and service, which will be performed after you approve the service quotation.

    • Preparation: Before shipping, remove any user-added adapters or removable metal plates. Do not attempt to remove the inner, Delrin (plastic) plates.
    • Packaging: Pack the filter securely in its original case if you have it. If not, use an appropriately sized box with ample protective packaging material.
    • Shipping: Include a letter describing the problems you are experiencing, along with your full name, postal address, email, and phone number. Insuring your shipment is highly recommended.
    • International Customers: If you are shipping from outside the United States, you must complete a customs declaration with a value of $250 and the description "Defective equipment manufactured in the US".

  • What does the Daystar Clean & Check Service include?

    This is a comprehensive evaluation and restoration service performed by Daystar technicians. It includes a full internal and external cleaning of the filter optics, an inspection for any potential issues, and a recalibration of the etalon to ensure it is performing to its original factory specifications.

    How can I tell if my Daystar filter needs servicing?

    Common signs that your Daystar filter may need service include a noticeable decrease in image contrast, a hazy or "foggy" view, the inability to see fine chromospheric details like spicules, or if you suspect the filter's settings have been accidentally changed. If the view is significantly worse than you remember, a service is likely needed.

    My view of solar prominences through my Quantum filter has become faint and blurry. Can this service help?

    Yes, this is a classic symptom that the Daystar Clean & Check Service is designed to address. Faint, low-contrast views are often caused by internal contaminants or a slight drift in the etalon's tuning. This service will clean the optical path and reset the filter to its optimal bandpass, which should restore the bright, sharp prominences you expect.

    I dropped my Daystar filter, but it doesn't look damaged. Should I still send it in for the Clean & Check Service?

    Yes. Even if there is no visible external damage, the shock from a drop can de-contact the internal etalon, shifting it off-band. The Daystar Clean & Check Service is the best way to have it professionally inspected and recalibrated to ensure no internal damage has occurred and that it is still performing correctly and safely.

    What is the process for sending my Daystar filter in?

    First, purchase this service. You will then need to prepare your filter by removing any external adapters. Pack it securely (preferably in its original case) and ship it with a letter detailing the issues and your contact information. Service will be performed only after Daystar receives payment for the service quotation.

    I'm an international customer. What do I need to know about customs for the Daystar Clean & Check Service?

    For customers outside the US, you must fill out a customs declaration form. Daystar requires that you list the item with a value of $250 and describe it as "Defective equipment manufactured in the US". This ensures the package is processed correctly as a return for repair.

  • Service Type Factory Cleaning, Inspection, and Recalibration
    Applicability All Daystar Filters

    • This is a service. No physical items are shipped with this purchase.

  • Daystar Filters Warranty