The following is the manufacturer's warranty policy as published by Software Bisque.
Appendix D: Paramount Limited Warranty
Software Bisque warrants to the original owner that the Paramount will be free from defects in mechanical parts and all electrical parts for two years from the date of delivery.
Software Bisque’s limited warranty covers only those defects that are the result of normal use and does not apply to any improper or inadequate maintenance or modification or operation outside the product's specifications.
If any component on the Paramount fails for any reason, please submit a post to the appropriate Paramount support forum at: www.bisque.com/support so that a support technician can assist in troubleshooting. Please also include the exact description of the problem as well as the exact wording of any error messages you encountered when connecting to or controlling the mount from TheSky Professional.
If Software Bisque determines a replacement component is necessary, we will email you a Returned Merchandise Authorization (RMA) form. Once this form has been completed and returned, you will be issued an RMA number. When returning items, please clearly print the RMA number on the outside of shipping boxes; shipments received without an RMA number will be rejected.
The following section describes the warranty and non-warranty replacement policy and procedure for the MKS 6000 PCB.
Product Return for Service Procedure
Please visit www.bisque.com/warranty to read the Paramount warranty, and for details how to proceed if you need a replacement component or have a Paramount service request.
Source: https://cdn.shopify.com/s/files/1/0753/5280/1565/files/Software_Bisque_Paramount_Series_6_Manual.pdf