Which restoration service do I need for my filter?
Match the service to your filter's family. A Classic H-Alpha Quark takes the $115 service. A Quantum SE, ATM or T-Scanner housing takes the $995 service. A Quantum PE or University filter takes the $1,995 service. If you are unsure which model you own, contact us with the serial number before ordering.
How do I know if my Daystar filter needs this restoration service?
The primary symptoms are a gradual darkening of the image and a loss of contrast, particularly around the edges of your view. If you look at the filter itself, you may see a dark, mottled ring forming from the outside-in on the red optical surface. This typically occurs in filters that are over 10 years old, and sooner in warm, humid storage conditions.
What is the turnaround time for the Blocker & Trimmer Restoration?
The estimated turnaround is 12 weeks from the date Daystar receives your filter and the service payment. Contacting Daystar to let them know your filter is on its way helps keep the process moving.
What kind of warranty comes with the Daystar filter restoration?
For Quantum SE / ATM and Quantum PE / University filters, Daystar provides a new 10-year warranty specifically for the replaced blocker and trimmer elements. This protects you against the same age-related degradation for another decade.
Will the restoration change my filter's bandpass?
No. The service replaces the blocker and trimmer elements that have degraded with age; it does not alter the etalon or the filter's specified bandpass. The intent is to return the filter to the contrast and brightness it had when new, not to change its performance envelope.
Can I open my Daystar filter and replace the parts myself?
No. Daystar explicitly warns against this. The internal optical elements are a precisely aligned stack. Attempting to disassemble the filter yourself can misalign the components and cause permanent, irreparable damage to the entire system. There are no user-serviceable parts inside.
How should I pack and ship my Daystar filter for service?
Remove any non-essential adapters or plates from your filter. Pack it securely, preferably in its original case, and place that inside a shipping box. You must include a letter in the box that describes the problem and provides your full contact information (name, address, email, phone). Ship the package insured to Daystar's address in Warrensburg, Missouri. International shipments should use a customs declaration of $200 described as "Defective equipment manufactured in the US".
