The following is the manufacturer's warranty policy as published by Vaonis.
X. Warranty
Vaonis warrants that due care has been taken in the design and manufacture of this equipment.
Vaonis warrants that the telescope will be free from defects in materials and workmanship for a period of 5 years, in accordance with the 2-year legal conformity warranty, supplemented by an additional three-year commercial durability warranty.
Vaonis will repair or replace this product or any part thereof when it has been determined, subject to diagnosis by Vaonis support, that the product presents a material or workmanship defect. Please refer to the Vaonis General Terms and Conditions of Sale for details of this warranty coverage.
The terms of this warranty are limited to the repair or replacement of the equipment. Vaonis assumes no responsibility for theft or loss, damage or consequential or incidental expenses resulting directly or indirectly from the use of the equipment.
This warranty shall be void in the event that the design or function of any product covered by this warranty has been altered, or the product has been subjected to misuse, mishandling or unauthorized repair.
Vaonis is not responsible for damage caused by misuse of the product.
The warranty does not cover damage caused by improper use, non-compliance with these operating instructions or intervention by unauthorized persons.
Failure or deterioration of the product due to normal wear and tear, including consumable parts such as batteries and other components, is not covered by this warranty.
If any warranty issues arise, or if you need assistance in using your telescope, contact support using the support form.
Note: This warranty is valid for European customers who have purchased this product from a Vaonis authorized dealer in Europe. The warranty outside Europe is only valid for customers who have purchased the product from a Vaonis international distributor or an authorized distributor in the country in question. Please contact them for any warranty repair.